Service and Support

Office opening hours

Monday – Thursday 8.00 – 16.00 CET
Friday 8.00 – 15.00 CET
Mail: axaservice@itwgse.com
Phone: + 45 63 18 60 00

Service

To maximize the uptime and reliability of the equipment supplied by us, ITW GSE strives to help and support our customers as quickly as possible. In most cases, technical issues can be solved by one of our experienced service engineers providing advice over the phone or by e-mail. 

Tom Busk

Tom Busk

After Sales Manager
Chris Ringvig

Chris Ringvig

Sr. GSE Technical Support Engineer
René Vang Sørensen

Rene Vang Soerensen

Service & Commissioning Engineer
Helle Skovrup

Helle Skovrup

Contracts & Spare Parts Sales

CVR / VAT number :
DK 7421 8814

DUNS number:
305 939 290

Language spoken:
Scandinavian, English, German, French

Safe Contractor Approved
Safe Contractor Approved

Optimal and fast assistance

Complete a faultfinding form of the faulty GPU in advance.
Kindly do remember to state the serial number on the form.

Faultfinding forms

We would also appreciate information about the location of the unit and customer details, as this enables us to treat your enquiry in a fast and efficient manner.

Require Spare Parts?

We strongly recommend that you advise the serial number, as we want to make sure you receive the correct spare parts for your unit.

Find more information and recommended spare parts lists