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About us

ITW GSE enjoy a global market-leading position as a manufacturer of ground power units and pre-conditioned air units for aircraft. Also, we supply aircraft cables and PCA hoses.
ITW GSE is a division of ITW - Illinois Tool Works.

What we do

We combine customer-back innovation with an in-depth knowledge of the GSE industry to develop and deliver solutions that are tailored to your needs.

We strive to make best-in-class even better. As a result, you get cleaner and more reliable ground support systems that improve the working environment for your staff and increase the efficiency of your operations.

If you are in aviation and haven’t yet done business with ITW GSE, there are very good reasons for getting to know us. Our way of doing business is unique and we have financial strength you can depend on.

We are motivated by a strong sense of belonging, and by the pride we take in serving customers – every day. We provide premium GSE solutions that are tailored to your needs, from single-gate to complete airport installations. Beside living up to industry product standards, ITW GSE is ISO 9001 and 14001 certified.

Our strategic commitment to actively promote a clean and safe environment throughout all areas of our business aligns perfectly well with ISO 14001. ITW GSE products are proven to perform.

We serve the aviation industry with Ground Support Equipment within the below four product categories.

Power Units PCA Aircraft Cables Aircraft Hoses

ITW GSE way of thinking!

Smooth Operations

To ensure smooth operations 24/7, all our products are built on a common design platform and controlled via the easy-to-use ITW GSE icon based operator interface. This reduces human error during operation and simplifies user training.

The modular design of our units also ensures you benefit from quick service and repair, while spare part commonality reduces your stock requirements. We have brought more innovative products to the market than any other GSE supplier.

Back in 2017, we introduced the market's very first battery driven GPU, and since 2021 we have offered a whole range of battery driven GPUs covering small business jets to widebody aircraft.

3400 pca modular design

The People behind ITW GSE

It's all about the People!

Spread all over the world, we count 200+ employees, each of us performing our outmost to provide clean, reliable and cost efficient ground support equipment to customers in over 100 countries.

The People behind ITW GSE
people behind itw gse

The History and Vision of ITW GSE

The history of ITW GSE dates back to 1924, and you can see highlights of our company via the link below.

ITW GSE's History ITW GSE's Vision

Our Values and Business Model

Values

Integrity, Respect, Trust, Shared Risk, Simplicity.

Read more about the values in the CSR report page 6.

Business Model

The Business Model comprises of three elements:

  • 80/20
  • decentralized entrepreneurial culture
  • customer back innovation

and it defines the competitive advantage of ITW and it is the value ITW adds to all divisions.

itw business model

You find us here

Our production and sales facilities are located in North Americas and Europe:

  • Palmetto, FL, USA
  • Odense, Denmark

Branch offices in Middle East and Asia Pacific:

  • Dubai, UAE
  • Singapore

You find the addresses here.

Team members and over 100 global distributors are ready to support you.

world map of itw gse locations

ITW - Illinois Tool Works

ITW GSE is owned by Illinois Tool Works (ITW), a $ 15.9 billion, multinational stock exchange listed company (NYSE), founded in 1912 and headquartered in Glenview, Illinois.

ITW is one of the world's leading diversified manufacturers of specialized industrial equipment, consumables and related service companies. Organizationally, ITW GSE is a division out of 82 that belongs to the Specialty Products Segment.

The company’s seven industry-leading segments leverage the ITW Business Model to generate solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s approximately 43,000 dedicated colleagues around the world thrive in our decentralized, entrepreneurial culture and work to position ITW as one of the world’s best-performing, highest-quality and most-respected industrial companies.
In 2022, the company had revenues of $15.9 billion, with roughly half coming from outside North America.

Read more about Illinois Tool Works.

See the 2022 Corporate Sustainability Report (CSR) here.

The leading supplier of Ground Power Units, Pre-Conditioned Air Units, Cables and Hoses

Check out our product range in the four boxes below:

Power
power with ecogate boxes
Products
Air
ITW GSE pre-conditioned air unit PCA
Products
Cables
aircraft cables ETL listed ti UL standards
Products
Hoses
Aircraft hoses aircraft hose ITW GSE
Products

Customer Support

How can we help you?

Need schematics, spare-part lists or instructional videos? Use the ‘Product Assistance’ button.

Questions for Customer Support? Use the ‘Contact Customer Support’ button.
If your question involves a specific product, please provide the product’s serial number.

Product assistance Contact customer support