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Power by the Hour

6400 JetEx GPU Support

On this page you find instructions, spare part lists, links to videos and more for the ITW GSE 6400 JetEx Ground Power Unit.

Discontinued product.

As of Q1 2023 we no longer offer engine driven equipment.

You can see the discontinued 6400 diesel GPU here.


For Manuals and Diagram, please contact us, informing us the serial number of you equipment.

For Data sheet, please download the brochure.

Service Tool

Service Bulletin

Check out the service bulletin here.

Instruction Videos on Youtube

Many technical challenges can be solved easily by learning the solution via a video. Therefore, you find a collection of the ITW GSE instruction videos on our Youtube channel.

How to use setup

Software Update, Control Board

Software Update of Display

How to check the Software Revision

Need help?

We are here to help!

Please drop us an email describing your challenge.

Including the Serial Number for you product will help us to speed up the support process.

You find the serial number on the Name Plate.

The Serial number can have one of the following structures:

  • 5 or 6 digits followed by slash '/' and then additional 2 digits. Example: xxxxxx/x.x
  • The letter 'A', followed by 6 digits, slash and then additional 2 digits. Example: Axxxxxx/x.x
  • 3 digits, followed by the letters 'PS' and then additional 5 digits. Example: xxxPSxxxxx 

North and South Americas:

Outside of the Americas: